The Qur’an refers to this in one of its key verses addressed to the (PBUHH)...

The Qur’an refers to this in one of its key verses addressed to the (PBUHH): “It is by God’s mercy that you were gentle with them. Had you been harsh and hard-hearted, they would have dispersed from around you. So pardon them, ask forgiveness for them, and consult them in affairs. And when you resolve upon a matter, put your trust in God; truly, God loves those who trust in Him” . [13] According to this verse, the inner source of the Prophet’s kind behavior was his gentleness and tender heart.

Fazz means a harsh and rough-mannered person, and fazzan ghaliz al-qalb is an expression for hard-heartedness and lack of compassion. [14] Thus, the Qur’an identifies gentle-heartedness as the inner source of kind behavior, and hard-heartedness as the source of…